Privacy Policy

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NFDA LLC is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.thenfda.com or use our Services.

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1. Information We Collect

We may collect the following types of information:

- Personal information, including full name, address, phone number, email, property address, ownership information, and financial details relevant to your foreclosure situation.
- Automatically collected data, including IP address, browser type, device information, pages visited, and cookies.
- Third-party data, including property records from public sources, licensed data providers, and skip-trace contact verification.

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2. How We Use Your Information

We use your information to:

- Provide and improve our Services
- Assign and coordinate advocates for your case
- Communicate with lenders and servicers on your behalf with your authorization
- Send case updates and important notices
- Process payments
- Comply with legal obligations
- Conduct internal analytics and reporting

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3. How We Share Your Information

We do not sell your personal information. We may share your information only with:

- NFDA advocates and case managers assigned to your case
- Licensed professionals you are referred to, with your consent
- Third-party service providers bound by confidentiality agreements
- Legal authorities when required by law or court order

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4. Data Security

We implement industry-standard safeguards, including:

- AES-256 encryption for sensitive financial data
- Secure HTTPS connections
- Role-based access controls
- Regular security audits

While no method of transmission over the internet is 100% secure, we are committed to protecting your data using industry-leading standards.

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5. Cookies and Tracking

We use cookies to enhance your experience. You may disable cookies through your browser settings; however, some features of the site may not function properly without them.

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6. Your Rights — California Residents (CCPA/CPRA)

California residents have the right to:

- Know what personal information we collect
- Request deletion of your data
- Opt out of the sale of personal information (we do not sell your data)
- Receive non-discriminatory treatment for exercising your rights

To exercise your rights, contact: privacy@thenfda.com

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7. Data Retention

Case records are retained for 7 years following case closure in accordance with California business record requirements.

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8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

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9. Children’s Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect information from minors.

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10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted with an updated effective date. Continued use of our Services constitutes acceptance of those changes.

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11. Contact Us

NFDA LLC
Privacy Office
600 W Santa Ana Blvd, Suite 115
Santa Ana, CA 92701

Phone: +1 (949) 484-9849
Email: privacy@thenfda.com
Web: www.thenfda.com